PRIVACY POLICY
We respect our users’ policy and we are committed to safeguarding their privacy while online at our site KookyKidsWorld.com
DEFINITIONS
a) IP Rights –any intellectual property rights, including but not limited to patents, trademarks, industrial designs, copyright, content, trade secrets, idea, concept, invention, software or combinations thereof.
b) Our Privacy Policy sets out the terms on which the Company process any personal data the Company collect from you, or that you provide to us.
c) Our Site – KookyKidsWorld.com
d) Service or Services – including the provision of social media and interactive applications, our Site, related websites owned by the Company, games, animation, audio content including recordings, audio visual content, themes, objects, stories, concepts, catchphrases, characters, character names, titles, text, artwork, photographs, materials published, forums, advertising, interactive applications, media platforms and other related services by the Company.
e) “We”, “us”, “our” means 10LA Media Ltd.
YOUR PRIVACY IS OUR PRIORITY
Your data is important to us, and we understand that it’s important to you. We also want to be transparent about what information we collect about you, how we use it, and how you can control what we do with this information.
ABOUT THIS NOTICE
This privacy notice covers the collection and use of your personal information by us and applies to our Services.
By accessing and using our Services, you acknowledge the terms of this privacy notice and our Terms and Conditions. We may update this privacy notice and our Terms and Conditions from time to time and we’ll post any changes on our website at KookyKidsWorld.com.
INFORMATION COLLECTED
The information we collect about you depends on which of our Services you’re using. Information we may collect includes:
Your name, address, postcode, email address, date of birth, telephone number, payment details and details of the Service(s) you are using.
Information about your use of our Services, including hardware model, operating system version, unique device identifiers, and mobile information if you use a mobile device to access the services.
Device type, operating system, browser version, cookie data, the content you viewed and details of your navigation around the Services.
Log-in history, marketing campaign consents and history, any subscription entitlements, browsing data, device IP address, recommendations history, survey / questionnaire responses
Other data from time to time, to help us provide you with improved products and services – for example when we ask you to fill in a survey or questionnaire;
other data to review compliance with our terms and conditions and/or otherwise as required by law.
WHEN AND HOW DO WE COLLECT INFORMATION?
We (or our authorised third parties) may collect information about you:
When you first register for our Services or otherwise update your details
When you buy, or subscribe to, content from us
When you contact us with an enquiry, request or other feedback
When you participate in interactivity (for example, when you submit an entry to a competition or prize draw, or you vote in one of our polls)
When you request to be sent communications such as updates or newsletters
In monitoring your use of the Services
When you send communications via the Services
When we are checking compliance with our terms and conditions and/or otherwise as required by law
Through the use of cookies or other devices
When you disclose your personal information to us or otherwise through the Services
We may also combine information you provide on one Service with information collected from other Services and/or with information that is either publicly available or received from other reputable sources. All information will be stored and used in accordance with this privacy notice.
It’s your responsibility to ensure that any registration data you provide to us is accurate and kept up to date.
Some of our Services may only be available to you if you provide us with the data requested.
We and our authorised third parties, may use cookies and/or other tools to store and sometimes track information about you. We may also access certain information stored on the devices you use to access our Services.
COOKIES
Our website may use cookies to distinguish you from other users of our website. This helps us to provide you with a reasonable user experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the harddrive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We may use the following cookies:
– Strictly necessary cookies. These are cookies that may be required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services
– Analytical / performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
– Functionality cookies. These may be used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences) for example, your choice of language or region).
– Targeting cookies. These cookies may record your visit to our website, the pages you have visited and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
HOW WILL YOU USE MY INFORMATION?
We and our authorised third parties may use your information in a variety of ways, to:
Monitor, develop and improve the Services and/or your experience of them
Assist in and administer the provision of Services to you
Provide you with product and Service recommendations
Process payments from you to us (where applicable)
Deal with any complaints or enquiries made by or about you
Contact you with Service messages
Monitor compliance with our terms of use or other terms and conditions in connection with your use of the Services, and investigate any suspected breaches
Administer your prize and publish details if you win a competition
Provide you with access to one or more social networking sites from the Services, (note that if you choose to connect to a social networking site from the Services, your personal information may be shared between us and your social networking account and any personal information shared with a third party social network provider will be processed in accordance with their own privacy notice)
We will only process your personal information where we have legal grounds to do so. Generally, we’ll only process it on the following grounds:
You have given consent for the processing. When we rely on consent to process your personal information, you always have the right to withdraw this consent
The processing is necessary for the performance of a contract to which you are a party (including the terms and conditions of the relevant Service)
The processing is necessary in order to take steps at your request prior to entering into a contract
The processing is necessary for compliance with a legal obligation placed on us.
The processing is necessary for the purposes of the legitimate interests pursued by us. For example, we have a legitimate interest in understanding how people are using and responding to our Services, to improve our Services, to develop new Services and offerings and to protect us and our users. Therefore, we may use your personal information to understand and analyse use of our Services.
Please keep in mind that comments sections, forums and other similar areas of our Services are public. Any information posted in those areas is viewable and usable by anyone that has access.
We will ask for your consent before using information for a purpose other than those that are set out in the Privacy Policy
When you contact us, we may keep a record of your communication as well as the other information in this Privacy Policy to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements. In certain limited circumstances you may have the right to object to processing based on such legitimate interests. Where that right to object applies, details of how to exercise it will be set out in the privacy notice for the applicable Service.
WILL WE SEND YOU MARETING MESSAGES?
We’ll only send you marketing messages if you indicate that you consent (for example by opting in) to receiving such messages. Where we have your consent we may:
Send you information by email, about existing and new Services and special offers from us
Send you information by email about related products or services of selected third parties that may be of interest to you
To stop receiving marketing communications from us, you can use the ‘unsubscribe’, ‘stop’ or similar facility contained in any such communication. Alternatively, you can email us at the email address set out in ‘Contact us’ below stating that you do not wish to receive further communications from us.
To opt-out of receiving any such communications from a third party, you’ll need to contact the applicable third party. Please note that we are not responsible for the communications you receive from any such third party. We don’t pass or sell your personal information to third parties for any other purpose than as set out in this privacy notice or in any applicable service-specific privacy notice. Unless you’ve given us your consent to pass your details to a third party for marketing, we don’t give any third party access to your details for marketing. The marketing referred to in this section is conducted by us on our own behalf, or on behalf of third parties.
If you download one of our mobile apps then we may send you messages, including marketing messages, via push notifications. You can disable these at any time by altering the notification settings on your mobile device or by uninstalling the app.
DO WE SHARE YOUR INFORMATION?
We may pass information about you to other parties as follows:
With your consent, we will share personal information with companies, outside organisations or individuals if we have your consent to do so
To third parties authorised by us and acting on our behalf, such as our employees, contractors, suppliers and/or agents, to administer the Services provided to you. These third parties are only allowed access to your information as needed to perform functions of the Services or to provide services to us. They’re not allowed to use it for any other purpose.
For marketing communications, where we have your consent to do so (see section above on “Will we send you marketing messages?”)
As part of general statistical information about the Services’ user base, sales patterns, traffic volumes and related matters. This information won’t include details from which you could personally be identified.
If we have a good-faith belief that access, use, preservation or disclosure of information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law
To the police, regulatory bodies or legal advisers in connection with any alleged criminal offence, unlawful activity or suspected breach of the Terms of Use and/or the breach of other terms and conditions or otherwise where required by law or where we suspect harm or potential harm to others. We will cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of or any other information about anyone breaching any relevant terms and conditions or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.
Where relevant, the user name and some profile information you voluntarily provide may be published on areas of the Services such as forums, leaderboards, chat rooms or pages where user submissions are displayed, and this will be the identity by which you are known on those areas
For external processing, we provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance wit our Privacy Policy and any other appropriate confidentiality and security measures,
If there are changes to our business (see section below on ‘Changes to our business’)
WHAT ARE YOUR RIGHTS?
Any personal information you supply will be treated in accordance with applicable data protection laws including the General Data Protection Regulation (the “GDPR”) and any other applicable or superseding legislation. We are committed to delivering the rights that individuals are entitled to under relevant data protection laws. These may include:
The right to request a copy of the personal information we hold about you. To do this, please contact us at Contact@KookyKidsWorld.commaking clear that you are requesting a copy of your personal information and including full details of what you require. You may also be required to submit a proof of your identity.
The right to object to your personal information being used for direct marketing. Where required we will ensure we obtain your consent before undertaking marketing and you will have the ability to opt out.
The right to object to your personal information being processed where the legal basis for the processing is our own legitimate interests as a business (see ‘How will we use your information?’ section above). We will comply with such a request unless there is a lawful reason for not doing so, such as when we need to continue to process your information to defend a legal claim or if this information is necessary for the ongoing provision of our Services.
The right to rectification. You may request that we correct any inaccurate and/or complete any incomplete personal information.
The right to withdraw consent. Where we are processing your personal information on the basis that you have given us your consent to do so, you may withdraw your consent at any time.
The right of erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for retaining your personal information, such as keeping your payment information for several years to comply with tax authority rules.
The right to lodge a complaint with the supervisory authority. We suggest that you contact us about any questions or if you have a complaint in relation to how we process your personal information. However, you do have the right to contact the relevant supervisory authority directly. To contact the Information Commissioner’s Office in the United Kingdom, please visit the ICO website for instructions.
